· The most likely reason you cannot add the Xfinity Streaming Beta channel is that your Roku device does not support the channel. For more information regarding compatible Roku devices, visit the Xfinity support page here: Xfinity Stream App on Xfinity Estimated Reading Time: 3 mins. · Re: Xfinity Stream Beta App Won't Download. Jump to solution. @DF -. When seeking help it's ALWAYS a good idea to include your Roku model, model number, and Roku software version (all available via Roku menu path Settings System About), as this may help pin down the problem and the advice you need may depend on this information. · · Hello, @user_f0fe1d! Thank you for reaching out to us over our Community Forums. We would be more than happy to help with the issue you are having using the Xfinity Stream app on a Roku device. You may just need your account, or entitlements refreshed to get this to work. Please send us a private message with your name, and service address.
The Roku app requires a connection through your home's XFINITY Internet service, since the channels being delivered are the same channels you'd get through your cable box. It's my understanding that it checks for channel entitlements through the connection to verify what channels to deliver. Edit: provided additional clarification. On your Roku device, go to Settings Network and Update or Setup a new connection. Power cycle your Roku. Check to see if the channel is freezing or unable to stream on your mobile device or web browser. Submit a request to our XOC support team. Include the Version or build number of your XFINITY Stream channel app by going to Settings About. Click here to sign up for XFINITY Instant TV. Once you've signed up, go to the Home Screen on your Roku. Launch the app store and search for "XFINITY Instant TV" on your Roku. Select "Add to Home" to install the app. Once installed, log in using your XFINITY Instant TV credentials. You can now stream XFINITY Instant TV on Roku.
Not all Roku devices may be compatible with the Xfinity app. Older devices may have problems with the app not showing in the channel store. This is because your device may not be updated to a compatible version. Here is the list of Roku devices that currently support Xfinity app: Roku TV(Ax, Cx, x, x, x, x). Roku Ultra(, ). Pressing the Instant Replay button on the Roku remote will skip back 15 seconds during video playback of Xfinity On Demand content. Pressing the Directional Pad Left and Directional Pad Right, respectively, will rewind and fast forward video during playback of Xfinity On Demand content (unless restricted). Make rentals or purchase Xfinity On. 1. Delete Xfinity beta app (highlight icon then press * key on Roku remote for options) 2. Unplug power supply from Roku stick for at least five mins, *** like walk away, lol 3. Plug it back in, download app again, complete authorization process with link code to your phone or computer. 4.
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